1. INTRODUCTION

Wolfgang’s Steakhouse/ WDI USA (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy (“Policy”) explains what information we collect, how we use it, how we share it, and the choices available to you. “You” refers to a guest, website visitor, or user of our services.

This Policy applies to our websites, mobile applications, online ordering platforms, loyalty programs, reservations, gift card sales, and any other services where this Policy is posted (collectively, the “Services”).

By using our Services, you agree to the terms of this Policy.

2. INFORMATION WE COLLECT

We may collect the following types of information:

● Personal Information You Provide:
○ Contact details (name, email address, phone number, mailing address).
○ Reservation details and preferences.
○ Payment and billing information for purchases or reservations.
○ Account or loyalty program registration details.
○ Job applicant information (if you apply for employment).
● Automatically Collected Information:
○ Device and browser information.
○ IP address and location data (if enabled).
○ Pages you visit, links you click, and how you interact with our Services.
○ Cookies, web beacons, and other tracking technologies (see Section 6).
● Transaction Information:
○ Dine-in, takeout, or delivery order history.
○ Gift card and merchandise purchases.

3. HOW WE USE YOUR INFORMATION

We use your information to:
● Provide and manage reservations, orders, loyalty programs, and promotions.
● Process payments and fulfill purchases.
● Communicate with you about your reservations, orders, or inquiries.
● Send you marketing emails, newsletters, offers, and event invitations (you can opt-out anytime).
● Conduct contests, sweepstakes, or giveaways.
● Improve our menus, services, and guest experiences.
● Detect, prevent, or investigate fraud or security issues.
● Comply with legal obligations.

4. HOW WE SHARE YOUR INFORMATION

We may share your Personal Information in the following ways:
● Affiliates: With affiliated restaurants or restaurant groups.
● Service Providers: With trusted vendors (such as online reservation systems, payment processors, marketing platforms, delivery services, or IT support) who perform services on our behalf.
● Business Transfers: In the event of a sale, merger, or acquisition.
● Legal Requirements: To comply with law, regulation, court order, or legal process.
● Protection of Rights: When necessary to protect our guests, employees, or business.
● Aggregate or De-Identified Data: For marketing, analytics, or research.

We do not sell your Personal Information to third parties.

5. DATA RETENTION

We retain Personal Information as long as necessary to provide our Services, comply with legal requirements, and resolve disputes.

6. COOKIES & TRACKING

We use cookies and similar technologies to improve your experience. These may be session or persistent cookies that:
● Help process reservations and online orders.
● Personalize your experience.
● Provide analytics through tools like Google Analytics.

You can disable cookies in your browser settings, but some Services may not function properly.

7. SECURITY

We maintain reasonable physical, technical, and administrative safeguards to protect your information. However, no system is completely secure, and we cannot guarantee the security of your information.

8. LINKS TO OTHER WEBSITES

Our Services may link to third-party sites (such as delivery platforms or event partners). We are not responsible for their privacy practices. Please review their policies before providing any information.

9. CHILDREN’S PRIVACY

Our Services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, please contact us so we can delete it.

10. INTERNATIONAL USERS

If you use our Services from outside the United States, please note that your information will be stored and processed in the U.S., which may have different data protection laws.

11. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights to access, correct, or delete your information.

● California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal data (though we do not sell personal information). To exercise these rights, contact us at the information below.
● Email Marketing: You may unsubscribe from promotional emails by clicking the “unsubscribe” link at the bottom of our messages.

12. CHANGES TO THIS POLICY

We may update this Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Services after updates means you accept the revised Policy.

13. CONTACT US

If you have questions or concerns about this Policy or our practices, please contact us:

Wolfgang’s Steakhouse/ WDI USA
150 Kaiulani Avenue, Honolulu, HI 96815
 Phone: (808) 947-5578
 Email:ishiguro@wdiusa.com